Raghav Bansal
Senior Researcher & Technical Writer | Information Architect/ Developer | Editor
A Bit About Me
Specializing in IT product research and documentation, I bring years of experience across diverse IT domains, supported by a strong foundation in cybersecurity. My expertise includes managing a wide range of projects for various clients, where I’ve developed comprehensive product documentation and security audit reports.
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I have also worked extensively on cloud portal documentation and led a few projects for the Indian government, ensuring technical and regulatory compliance through collaboration with cross-functional teams.
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My career began as a cybersecurity researcher, where I honed my skills in preparing research reports, user manuals, and tailored security policies for clients.
Currently, I’m focused on deepening my knowledge in the IT sector and am eager to explore new opportunities in technical writing, cybersecurity, and project management.
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Driven to learn and contribute, I aim to help organizations create secure and efficient environments.
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#ReadyToWork #ConstantLearner #Cybersecurity #InfoSec #Researcher
Experience
Senior Researcher & Technical Writer
Independent Consultant
July 2023 - Presently Working
Noida, Uttar Pradesh, India
Senior Technical Writer
Nicheton Consulting LLP
August 2022 - July 2023
Bengaluru, Karnataka, India
Technical Content Writer
Cyfuture Pvt. Ltd.
June 2021 - July 2022
Noida, Uttar Pradesh, India
Cyber Security Researcher
Innovative Business Solutions
February 2018 - May 2021
Noida, Uttar Pradesh, India
• Translate complex product information into clear, user-friendly content by collaborating with subject matter experts and product managers.
• Constantly evaluate and improve current content, ensuring maximum usability through alternative media forms and maintaining consistency across all deliverables.
• Led technical discussions with the SMEs and the other teams to create precise and detailed specifications that help users understand the product.
• Utilize expertise in CMS, and demonstrated skills in Confluence wiki for effective technical communication.
• Handled their fintech client, collaborating with different teams and cross-functional groups using Agile process/methodology to design and develop documentation, user guides for IT products and services.
• Compiled, analyzed, and documented findings from ISO assessments to create comprehensive audit reports, highlighting uniformities, compliance status, and recommendations for corrective actions.
• Developed and maintained Jira Confluence documentation in a cross-BU environment for release notes, FAQs, and troubleshooting resources.
• Act as a bridge between technical and non-technical users, ensuring everyone
clearly understands the cloud product.
• Ideated and defined a complete structure for the cloud documentation which
includes how to setup, configure, and other technical documents.
• Evaluate current content of documentation progress and create approaches for
improvement..
• Collaborated with subject matter experts to gather information into clear,
polished, and engaging onboarding documents.
​• Evaluate different tools and techniques used in Network/Web Penetration testing and frame-generated research.
• Created detailed and well-structured reports on penetration testing assessments and data privacy practices, ensuring clarity, accuracy, and relevance for
technical teams and stakeholders.
• Collaborating with development teams, different business stakeholders, and clients using Agile process/methodology for preparing product documentation, user guides, API documentation, and migration guides.
• Setting up and configuring various tools across different Linux operating systems using the provided resources. Putting an individual's research on
different information security techniques.
• Design, develop, and update training material for team members, covering a range of technical concepts for diverse audiences.
Skills
Content Management System (CMS):
• Jira Confluence
• WordPress
• Open Source
Technical:
• Gather & Analyse Information
• Communication & Collaboration
• Research & Testing
• Management & Adaptability
• Proofreading
Tools:
• MS Office & Visio
• Adobe FrameMaker
• Oxygen XML
• Canva
• Filmora
Education
MCA (Master of Computer Applications) - 2013-2016
IGNOU (Indira Gandhi National Open University)
BCA (Bachelor of Computer Applications) - 2016-2019
IGNOU (Indira Gandhi National Open University)